The Front and the Back

Busy times at the UNHRD! The boys and girls in Brindisi are inputting the data into the various new back-end systems.

"back-end?"... Well, remember this diagram:



The portal website will be the front, through which the user and the customer service system will access data stored in several backend systems:

- The warehouse management system (WMS) which holds the data for all items stored in the warehouses.
- WINGS (the corporate ERP system, running on SAP) holds procurement and invoicing data.
- the customer database holds all data for each user logging in
- the customer service system contains the data for each order
- the product catalogue is a new system storing all specifications, pictures, manuals and manufacturer details for each product stored in the warehouses.